Book time or send us a message
Pick a slot for a working session with our solutions team, or tell us what you're evaluating in writing. Either path reaches a real inbox — no ticket black hole.
Pick a time that works
Best for architecture reviews, migration planning, and live walkthroughs on your stack. Bring your IdP, target mix, and compliance questions — we'll map Ixiea to your environment in the first session.
Live scheduling
Choose a time on our calendar
Microsoft Bookings cannot run inside this page for security reasons, so scheduling opens in a new tab on Microsoft's site. Your slot syncs with our Outlook calendars and sends a Teams invite automatically.
Prefer email instead? Use the contact form below or write adam@stackblaze.com.
Support and security
Sales and evaluation inquiries should use the calendar or message form above. These paths go straight to the teams that own them.
Operational issues, connectivity questions, or upgrade planning. Include your tenant ID if you have it.
Severity-weighted response per your plan
Reach our security team directly for coordinated disclosure. We acknowledge within one business day.
PGP key in security.txt
Where to find us
Ixiea is a remote-first company. Our Boston headquarters address is used for legal and compliance correspondence; the team is distributed across North America and Europe. For operational questions, the calendar and inboxes above are the fastest path.
Boston, MA — 75 State Street, Suite 2400
Remote-first across North America and Europe
Monday – Friday, 07:00 – 20:00 ET
24/7 pager for platform-down incidents
Quick answers
What happens after I book time?
You'll get a calendar invite with a video link and a short prep checklist. We use the session to map your IdP, target mix, and compliance scope — not a canned slide deck.
Can we get a trial or sandbox?
Hands-on sandboxes and self-serve trials are on our roadmap. Today we work with early design partners through scoping calls and guided pilots — reach out and we will be direct about what is available.
Do you work with partners and resellers?
We do. MSSPs, regional integrators, and consulting partners can reach our partnerships inbox and we'll route you to our partnerships lead.
How do you handle customer data in support?
Support engineers operate under least-privilege access into a dedicated support tenant. Production tenant access is opt-in, time-bound, and session-recorded — using Ixiea itself.
Still deciding?
Explore before you book
See the illustrated product flow or read how teams compare Ixiea to VPN, legacy PAM, and bastion fleets.