Trust center

Trust, security, and compliance

Security practices, subprocessors, governance documents, and published advisories for teams running Ixiea in production or completing vendor review.

Certifications & attestations

SOC 2 Type II

In progress

ISO 27001

In progress

HIPAA BAA

Enterprise agreement

PCI DSS

Responsibility matrix available

Ixiea deploys in your environment — your compliance boundary, your data residency. We provide architecture guidance, control mappings, and security documentation for enterprise review. Security practices →

Policies

Governance documents

Request governance documents and security overview materials for your vendor review process.

  • Information security policy

    How we protect customer data and operate the platform.

    In development
  • Data processing addendum

    GDPR-aligned DPA for enterprise customers.

    At contract — when available
  • Incident response plan

    Detection, containment, and customer notification procedures.

    In development
  • Business continuity

    RTO/RPO targets and failover architecture for managed deployments.

    In development

Subprocessors

SubprocessorPurposeRegion
Amazon Web ServicesManaged deployment infrastructureUS / EU
Google Cloud PlatformManaged deployment infrastructureUS / EU
VercelMarketing website hostingGlobal CDN

Security advisories

Published advisories

Disclosure policy →
WG-2025-0012025-11-12Medium

Session export path traversal in connector v2.4.x

Patched in v2.4.3

Enterprise evaluation?

Talk through security posture with our team

Share your review requirements and we will walk through architecture, subprocessors, control mappings, and available documentation.