Users

Reset user MFA

When a user cannot log in due to a lost MFA, the administrator can reset MFA for the user.

  1. Open Administration in the left navigation.

  2. Open Administration → Users.

  3. In the user table, click the name of the user you want to reset.

  4. On the user details page, click Basic tab.

  5. In the Quick update card, find the "Reset mfa" section and click Reset.